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A Guide for Using Statistics and Performance Measures: Public Library Networked Services

John Carlo Bertot, Charles R. McClure, Joe Ryan




[PDF.fg54] A Guide for Using Statistics and Performance Measures: Public Library Networked Services

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 | #7582007 in Books |  Amer Library Assn |  2000-10-01 | Original language:English | PDF # 1 |  10.81 x.31 x8.33l,.65 | File type: PDF | 103 pages

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|| |"Each question is discussed in a lucid, reality-based way that can be beneficial to both the experienced researcher and the advanced student. It should be required reading for any research methods course at the master's or doctoral level."

"Have you

In the nick of time, here is a book that will help you to measure, track, improve, and allocate funding for one of the library's most vital services - access to online and network-based resources. The first of its kind and written by a team of research experts, this how-to manual will guide you through the process of measuring and assessing the quality of service you are providing to a new breed of technology-savvy library users. Through practical examples and tested met...

You can specify the type of files you want, for your device.A Guide for Using Statistics and Performance Measures: Public Library Networked Services   |  John Carlo Bertot, Charles R. McClure, Joe Ryan. Just read it with an open mind because none of us really know.

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